Quality does not only cover scope and meet customer’s demands but also what the customer experiences. Therefore below items are necessary for having Quality Product and/or Service as a result of smooth Going Live !

• Scope and all tasks in WBS must be confirmed by customer.
• Test scenarios must be clear and detailed.
• All of unit and/or function tests must be completed.
• All team members from IT and demand owner units should attend to UAT and other test cycles.
• Clear and simple processes are basic elements for having a quality product according to project output.
• Executive Management and Project Sponsor support are other important points.
• Keyword during project management and SDLC processes is “Smooth Communication”.
• Quality product and/or service should be provided by all stakeholders of project.
• Three basics of Quality are Budget, Schedule and Scope as figured above graphic.
• Today’s consumer has become increasingly demanding. They not only want high quality products but they also expect high quality customer service.

For more information: https://omurbenek.com/2016/11/02/hatasiz-gecis-olmaz-yoksa-olabilir-mi/